Analyzing ESG Barriers Using Neutrosophic Delphi-Dematel Model

Authors

  • Phi-Hung Nguyen * Research Center of Applied Sciences, Faculty of Business, FPT University, Hanoi 100000, Vietnam. https://orcid.org/0000-0003-3372-8287
  • Lan-Anh Thi Nguyen Research Center of Applied Sciences, Faculty of Business, FPT University, Hanoi 100000, Vietnam.
  • Tra-Giang Vu Research Center of Applied Sciences, Faculty of Business, FPT University, Hanoi 100000, Vietnam.
  • Le-Thi Ho Research Center of Applied Sciences, Faculty of Business, FPT University, Hanoi 100000, Vietnam.
  • Phuong-Thao Thi Cao Research Center of Applied Sciences, Faculty of Business, FPT University, Hanoi 100000, Vietnam.
  • Huong-Giang Le Hoang Research Center of Applied Sciences, Faculty of Business, FPT University, Hanoi 100000, Vietnam.

https://doi.org/10.48314/ramd.v2i3.73

Abstract

The growing global emphasis on Environmental, Social, and Governance (ESG) practices has placed increasing pressure on emerging economies, including Vietnam, to integrate sustainability into key industries such as logistics. However, ESG implementation in Vietnam’s logistics sector faces numerous interrelated challenges. This study employs a two-staged Neutrosophic Delphi-DEMATEL (NS-Delphi and NS-DEMATEL) method to systematically identify and analyze the causal relationships among eight key barrier dimensions: Legal and Compliance, Institutional, Economic, Psychological and Behavioral, Environmental, Social, Governance, and Technological. The results reveal that Legal and Compliance, Institutional, Economic, and Psychological, and Behavioral barriers serve as the core causal dimensions that significantly influence the remaining effect dimensions. Notably, weak legal enforcement, unclear regulatory mandates, institutional capacity limitations, financial constraints, and behavioral inertia were the most influential impediments to ESG adoption. In contrast, environmental degradation, poor stakeholder engagement, governance inefficiencies, and low technological uptake were identified as outcome variables shaped by upstream barriers. The study offers practical policy implications, including the need for mandatory ESG regulations, enforcement reforms, capacity building, and targeted green finance mechanisms. Managerial recommendations include conducting ESG audits, aligning sustainability strategies with business objectives, and enhancing ESG-related competencies across organizations. The study contributes to ESG literature by providing a causal framework tailored to emerging market contexts and highlights directions for future research, including comparative analysis and hybrid multi-criteria modeling.

Keywords:

ESG, Sustainable logistics, Vietnam, Neutrosophic sets, NS-Delphi, NS-DEMATEL, Causal analysis

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Published

2025-09-22

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Vol. 2 No. 3 (2025): Risk Assessment and Management Decisions (RAMD)

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Articles

How to Cite

Nguyen, P.-H. ., Nguyen, L.-A. T. ., Vu, T.-G. ., Ho, L.-T. ., Cao, P.-T. T. ., & Hoang, H.-G. L. . (2025). Analyzing ESG Barriers Using Neutrosophic Delphi-Dematel Model. Risk Assessment and Management Decisions, 2(3), 209-243. https://doi.org/10.48314/ramd.v2i3.73

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